Community Intelligence for Game Studios

Know how your community
felt about that patch
in under two hours

Lumina tracks patch sentiment, member churn, and moderator health — without reading a single message. Built for game studios that ship fast and need to know faster.

Book a demo See how it works ↓

Patch Reaction Velocity

Hourly reaction curve · first 24h after announcement

226

Total Reactions

182

Unique Reactors

+0.71

Patch Sentiment

TOP EMOJIS😮 51❤️ 46👍 45🎉 43🔥 41

0h2h4h6h8h10h12h14h16h18h20h22h

Patch alerts in under 2 hours

No message content ever stored

Weekly digest posted to Discord

10 min setup, no code required

The problem

Your CM is writing patch reports
in Google Sheets right now

Every patch, every Monday morning, the same manual work. Scrolling Discord, forming a gut feeling, writing it up. Meanwhile players are already churning.

Average manual report time

Every Monday. Every patch. Hours your CM could spend actually managing the community.

4×

Faster churn after a bad patch

By the time you notice the numbers in-game, the community damage is already done.

Tools that track mod burnout

Moderators quit without warning. No one sees it coming because no tool measures it.

PATCH INTELLIGENCE

Know in 2 hours if your patch landed or backfired

Lumina tracks reaction velocity and emoji sentiment the moment your patch announcement goes live. No NLP, no reading messages — just the signal your community is already sending.

Spike detection fires the moment velocity is 3× above baseline
Sentiment scored from emoji mix — positive, mixed, or negative
Automatic snapshots at 1hr, 12hr, and 48hr post-patch
Slack webhook alert before you even check Discord

Patch 1.4 — 2h after announcement

COMMUNITY REACTION

Very Positive

SCORE

+0.71

Positive reactions185 (82%)

Negative reactions14 (6%)

🔥 +1.0❤️ +1.0👍 +0.8💀 ~0.0👎 -0.8

COMMUNITY HEALTH

One number that tells you if your community is thriving

The Lumina Health Score is a 0–100 composite metric updated weekly. No dashboard to interpret, no charts to cross-reference — just a number and a direction.

Weighted from funnel, activity, mod ops, and voice data
Delta vs last week shown on every view
Mod burnout flagged before your volunteer mods quit
Weekly digest posted directly in your Discord

Community Health · This Week

GRADE B

Onboarding funnel

Activity trend

Mod operations

Voice activity

MOD BURNOUT ALERTS

Alex · High burnout risk

70% of toxic incidents · response time +40%

HIGH

Jordan · Watch closely

Weekend activity up 3× from baseline

MED

AI FEATURES

Predict churn. Query your data in plain English.

Lumina surfaces at-risk members before they leave, and lets your CM ask any question about their community without writing SQL or opening a spreadsheet.

Weekly churn risk list — HIGH / MEDIUM / LOW with reasons
"Ask Lumina" — plain English questions, real database answers
No message content needed — pure behavioural signals
Works from day one with the heuristic model, gets smarter over time

Ask Lumina

Engagement dropped 34% in the 48 hours after Tuesday's patch, with reaction velocity falling from 8.2 to 5.4 per minute. Voice activity remained stable at 142 sessions, suggesting players stayed in the game but became less vocal in Discord.

▼ View 23 rows▼ View query

HIGH RISK · 23 MEMBERS

Member #4821 · ShadowKnight

No reactions in 18 days · engagement −71%

MEDIUM RISK · 67 MEMBERS

Member #7203 · PixelWitch

Reaction trend −40% · voice dropped off

We never read your players' messages.

Every competitor in this space reads message content. Lumina doesn't — and never will. Our privacy-first approach isn't a limitation, it's the architecture.

No MESSAGE_CONTENT intent
We don't request it, we don't use it. Discord's strictest privacy guarantee, by design.
Opt-in tracking only
Nothing is tracked until you run /lumina setup. Your channels, your rules.
Full data deletion on request
Remove the bot and all your data goes with it. One command, zero traces.
Usernames anonymised after 90 days
Display names are stored only for recent analytics. GDPR compliant by default.

Pricing

Simple, predictable pricing.
No per-seat nonsense.

Pay per server, not per user. Scale your community without scaling your bill.

Starter

^$49

per server / month

For indie studios and Early Access games getting started with community analytics.

1 Discord server
Patch reaction velocity tracking
Onboarding funnel analytics
Weekly health digest in Discord
Member join/leave tracking
90 days of data history

Get started →

Your next patch drops in days.
Will you know how it lands?

Lumina is up and running in under 10 minutes. No code, no data team, no waiting.

Book a demo Start free trial →

Know how your communityfelt about that patchin under two hours